West Park Baptist Church
Last updated August 29, 2020
Who we are
Thank you for choosing to be part of our community at West Park Baptist Church, Knoxville, TN. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at firstname.lastname@example.org.
What information do we collect?
Personal information that you disclose to us.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our ministries, when participating in activities (such as completing online forms, Church Community Builder, Constant Contact) or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use.
Publicly Available Personal Information: first name, maiden name, last name, and nickname; phone numbers; email addresses; current and former address; family member names and their related information; marital status; birthdates; anniversary dates; information related to church membership; photographs; driver’s license number; ID; and other similar data.
Personal Information Provided By You: information about health, financial information (bank information, giving history), data collected from surveys, and other similar data.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many organizations, we also collect information through cookies and similar technologies.
Online Identifiers. We collect devices; tools and protocols, such as IP (Internet Protocol) addresses; cookie identifiers, or others such as the ones used for analytics; device’s geolocation; and other similar data.
Information collected from other sources
In Short: We may collect data from third-party service providers and other outside sources.
We may obtain information about you from other sources, such as third-party service providers. Examples of the information we receive from other sources are records of church membership or giving history.
How do we use your information?
In Short: We process your information for purposes based on legitimate organizational interests, the fulfillment of our obligations to you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our services for a variety of organizational purposes described below. We process your personal information for these purposes in reliance on our legitimate organizational interests, in order to agree to or perform organizational obligations to you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To send you church communications. We may use the personal information you send to us for our communication purposes, if this is in accordance with your communication preferences. You can opt out of our emails at any time (see “WHAT ARE YOUR PRIVACY RIGHTS” below).
- Request input and feedback. We may use your information to request input and feedback.
- To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
- To enable person-to-person communications. We may use your information in order to enable person-to-person communications with each person’s consent.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- To manage user accounts. We may use your information for the purposes of managing accounts and keeping them in working order.
- To provide services and ministries. We may use your information to provide you with requested services and ministries.
- To respond to inquiries/offer support. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
- For other organizational purposes. We may use your information for other organizational purposes, such as data analysis, identifying usage trends, determining the effectiveness of campaigns and initiatives, and to evaluate and improve our services, products, ministries, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.
Will your information be shared with anyone?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill organizational obligations.
We may process or share data based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate organizational interests.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- More specifically, we may need to process your data or share your personal information in the following situations:
- Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, and customer service. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data and better understand online activity. We do not sell, rent, or trade any of your information with third parties. We have contracts in place with our data processors. Please read the Privacy Policies for our third-party service providers (see “WHO WILL YOUR INFORMATION BE SHARED WITH?”) for information about their data collection, marketing, and privacy policies.
- Other Users. When you share personal information (for example, by posting messages or updating profile information) or otherwise interact with password-protected areas of the Services, such personal information may be viewed by any users who have accounts on the Services, and may be available in the Services in perpetuity. Similarly, other users may able to communicate with you within our services and view your profile. This applies mainly to our Church Community Builder CMS. See Church Community Builder’s Congregant FAQ for more information on how Church Community Builder protects user data: https://www.churchcommunitybuilder.com/congregant-faq
Who will your information be shared with?
In Short: We share information with the following third parties.
We share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices.
In addition to the following third parties, we may share your information in response to reasonable requests, such as requests for church membership information for the purpose of transferring church membership, or other church members attempting to obtain your contact information.
If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
- Communicate with Users
Church Community Builder
- Content Optimization
YouTube video embed
Vimeo video embed
- Data Storage
- Functionality and Infrastructure Optimization
- Social Media Sharing
- User Account Registration and Authentication
Church Community Builder
- Web and Mobile Analytics
- Website Hosting
- Mobile App Hosting
- Online Giving
Church Community Builder
What is our stance on third-party websites?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
How long do we keep your information?
When we have no ongoing legitimate organizational need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we keep your information safe?
In Short:We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Information stored on https://westpark.ccbchurch.com is protected by several layers of high security measures implemented by Church Community Builder. See Church Community Builder’s Security Overview for more information on specific security practices: https://www.churchcommunitybuilder.com/security-overview.
What are your privacy rights?
In Short: You may review, change, or terminate your account at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions or comments about your privacy rights, you may email us at email@example.com.
Account Information.If you would at any time like to review or change the information in your Church Community Builder account or deactivate your Church Community Builder profile, you can:
- Contact us using the contact information provided.
- Log into your account settings and update your user account.
Cookies and similar technologies:Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
Opting out of email marketing: You can unsubscribe from our Constant Contact and Community Builder email lists at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the email lists; however, we will still need to send you service-related emails that are necessary for the administration and use of your Church Community Builder account. To otherwise opt out, you may:
- Access your account settings and update preferences.
- Contact us using the contact information provided.
A privacy breach occurs when there is unauthorized access to or collection, use, disclosure, or disposal of personal information. You will be notified about data breaches when West Park Baptist Church believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that West Park Baptist Church becomes aware of a security breach which has resulted or may result in unauthorized access, use, or disclosure of personal information, West Park Baptist Church will promptly investigate the matter and notify the applicable Supervisory Authority no later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
Controls for do-not-track features
Do California residents have specific privacy rights?
In Short:Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.
Do we make updates to this policy?
In Short:Yes, we will update this policy as necessary to stay compliant with relevant laws.
If you have questions or comments about this policy, you may email us at firstname.lastname@example.org or by mail to:
West Park Baptist Church
8833 Middlebrook Pike
Knoxville, TN 37923
How can you review, update, or delete the data we collect from you?
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact email@example.com. We will respond to your request within 30 days.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website are called “first party cookies.” Cookies set by parties other than the website owner are called “third party cookies.” Third party cookies enable third-party features or functionality to be provided on or through the website (e.g. like advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics, and other purposes. This is described in more detail below.
The specific types of third party cookies served through our websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit).
How can you control cookies?
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
The specific types of first and third-party cookies served through our Websites and the purposes they perform are described below.
Essential website cookies
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
Performance and functionality cookies
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Analytics and customization cookies
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. These cookies appear in embedded third-party content only.
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do we use Flash cookies or Local Shared Objects?
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions. This may include instructions that explain, for example, how to delete existing Flash Cookies (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do we serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through embedded media (such as YouTube videos) on our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
Where can you get further information?
West Park Baptist Church
8833 Middlebrook Pike
Knoxville, TN 37923
Phone: (+1) 865-690-0031